This week marked the launch of an exciting new project led by Dacorum District Citizens Advice Bureau (DDCAB) and funded by The Big Lottery. Called Synergy Dacorum, the new project is aimed at helping local residents access the help and support they need more easily.
Synergy Dacorum brings together 12 local advice agencies into one easy to access process. It has been developed for local residents who need help or advice in any of a wide range of areas including welfare benefits, debt, housing and relationship or addiction problems to name but a few.
Dacorum District Citizens Advice Bureau will act as lead organisation and aim to create a seamless referral system between advice organisations. This will ensure that individuals are referred to the most appropriate support agency more quickly, avoiding duplication and reducing stress.
Dacorum District CAB CEO Victoria MacGregor explains, “Our key objective with Synergy Dacorum is to bring together specialists in the many advice agencies within our area and offer joined-up support to local people for the issues they face. A key goal for all the partners in this project is that the more vulnerable members of our community should be able to access all of the advice services they need more easily, and without having to repeat their story over and over. This seamless, interagency support should also mean that people stick with the process and actually achieve a better outcome more quickly.”