Citizens Advice is committed to safeguarding your privacy, while providing a high quality of service. Citizens Advice will treat your personal information as confidential and your details will not be given or sold to anyone.
We will use the information collected online to help us understand more about how our site is used by visitors, and to develop and enhance our services to you.
Cookies
We use cookies* on this website to:
- track aspects of user visits, including the length of a user’s visit, their browser, geographic location and the use of the search facility on this website
- remember users selected contrast and/or text resizing style preferences for this website
- record a user’s video preferences for our YouTube videos viewed on this website.
| Cookie Name | Description | Expires |
| inofontsizefontsize | Used to save preference for text size. | 1 month |
| inofontsizelineheight | Used to save preference for text size. | 1 month |
| wordpress_test_cookie | Tests whether or not the browser has cookies enabled. | Session |
| wp-settings-1 | WordPress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. |
1 year |
| wp-settings-time-1 | WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. | 1 year |
| wp_logged_in | Used for logged in users. |
Further information about cookies
- www.ico.gov.uk
– Information Commissioner’s Office - www.aboutcookies.org – part of OUTLAW website from international law firm Pinsent Masons
- www.allaboutcookies.org – free resource to help marketers and consumers understand the issues surrounding the use of cookies